Dear Jeunesse members,
It has been brought to our attention that a news report regarding Guangzhou Customs cross-border e-commerce has been published in mainland China. This video has attracted attention of both internal and external personnel.
In order to avoid unnecessary misunderstanding and dissemination of false statements, the incident is explained as follows:
As of July 2019, some of Jeunesse’s senior executives and logistics partners in Greater China ceased communicating with the company. It’s understood from the relevant local authorities in China that the non-reachable logistics partner may be suspected of importation of products without paying the necessary taxes. We have been unable to learn any specific information for the related personnel due to the confidentiality of the case.
We have been actively communicating through our consultants with the relevant authorities in China to better understand the situation after having watched the news clip regarding cross-border e-commerce. We will inform all members and partners when we receive further information.
If anyone violates local laws and regulations, whether they are our employees or suppliers, we will of course fully cooperate with local law enforcement agencies in accordance with the law. We respect and support China’s judicial system and believe that China’s judicial authorities will make correct conclusions in accordance with the law.
We are very grateful for the healthy operating environment created by the Chinese government and appreciate every member and partner in China for their support and help. We have always required our partners and employees to abide by the law. Our contract with the former logistics partner ” Skyone Logistics (Hong Kong) Limited” has a clear agreement on the obligation of customs duties and taxes. Jeunesse has always been paying taxes in full and entrusting Skyone to pay it in a timely manner. Jeunesse is also deeply shocked by the situation reported by CCTV.
Hereby, Jeunesse solemnly states that we will actively cooperate with the entire process, and we will adhere to legal and compliant operations in accordance with local laws and regulations in China.
Thank you very much for your attention and trust in Jeunesse. We have experienced many challenges in the past 10 years, but have worked together to overcome them. We were able to create great value for our members and partners worldwide because of your hard work. As a multinational company, Jeunesse has always operated in a legal manner and given back to society as its mission. We also hope that you can build confidence and adhere to professional ethics, and together we can bring more health and beauty to our members.